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Mystery Shopping Providers Association - http://www.mysteryshop.org
Trade association of mystery shopping providers and resource for shopper applicants. |
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BARE International - http://www.bareinternational.com
Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application. |
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AQ Services International - http://www.aq-services.com/
Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts. |
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Speedmark Information Services - http://www.speedmarkweb.com/
Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application. |
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Service Intelligence, Inc. - http://www.serviceintelligence.com/
Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America. |
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DSG Associates, Inc. - http://www.dsgstars.com/
Mystery shopping services to the retail food service industry. Online application. |
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Sensor Quality Management Inc. - http://www.sqm.ca/
Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers. |
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IntelliShop - http://www.intelli-shop.com/
Nationwide mystery shopping and secret shopping solutions to more than 25 industries. Services include on site, video, telephone, and web. Online reporting system. |
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eMysteryShopper - http://www.edigitalresearch.com/services/ems
Independent review of website usability and efficiency from a customer's point of view. Online application. |
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ICC - Decision Services - http://www.iccds.com/
Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers. |
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Mars Research - http://www.marsresearch.com/
Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys. |
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Mystery Shopping Resources - http://www.volition.com/mystery.html
Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items. |
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Dynamic Advantage - http://www.dynamic-advantage.com/
Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter. |
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GAPbuster Worldwide - http://www.gapbuster.com/
Providers of mystery shopping services. Also customer experience evaluation and international benchmarking. Company profile, locations, contacts and Online shopper application. |
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Secret Sleuths - http://servicesleuths.com/
Services offered, staff, contact details, and shopper application. |
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AboutFace - http://www.aboutfacecorp.com/
Provider of mystery shopper programs and secret shopping services. |
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Confero, Inc. - http://www.conferoinc.com/
Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application. |
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Premier Service - http://www.premierservice.ca
A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico. |
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Second To None, Inc. - http://www.second-to-none.com/
Full service mystery shopping solutions. Apply online. |
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Northwest Loss Prevention Consultants - http://www.nwlpc.com
Restaurant, apartment and retail mystery shops. On line shopper application. |
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Satisfaction Services, inc. - http://www.satisfactionservicesinc.com
Providing customized quality and service evaluation programs to restaurant, hospitality, retail, and service companies. Online service available. |
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Shadow Shopper - http://www.shadowshopper.com/
Shoppers pay annual fee to be part of an employee database accessed by would-be mystery shopper employers. |
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Quality Assessments Mystery Shoppers, LLC - http://www.qams.com/
Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling. |
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Restaurant Evaluators, Inc. - http://www.restaurantevaluators.com/
Customer feedback and evaluation services. Company profile, news and contacts. |
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Reality Check Mystery Shopper - http://www.rcmysteryshopper.com/
Shopper evaluations. Apply online. |
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Imyst, Inc. - http://www.imyst.com/
Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation. |
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Amusement Advantage, LLC - http://www.amusementadvantage.com/
Amusement park mystery shopping. Online application. |
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Sinclair Service Assessments - http://www.ssanet.com/
Company provides mystery shopping services throughout the U.S. and abroad. Sign-up area for shoppers. |
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Service Performance Group - http://www.spgweb.com/
Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria. |
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Mystique Shopper LLC - http://www.mystiqueshopper.com/
Mystery shopping services to varied industries. Web-based reporting. |
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A Step Above Service Evaluations, Inc. - http://www.serviceevaluations.com
Florida-based service evaluations to varied industries. |
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Business Evaluation Services - http://www.mysteryshopperservices.com/
Business and retail on-site, telephone and customer feedback secret shopper services. |
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The Performance Edge, Inc - http://www.pedge.com/
Mystery Shopping services. Customer Service Feedback. Online application. |
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CV Marketing Research Inc. - http://www.cv-market.com
Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels |
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Pacific Research Group - http://www.pacificresearchgroup.com
Services include mystery shops, site inspections, and phone surveys. |
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Sipe and Associates - http://www.sipeandassociates.com/
Provides customer service evaluations, mystery or secret shopping services. |
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Data Quest, Ltd. - http://www.dataquestonline.com/
Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Restaurants/Bars, Retail). |
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Mystery Review - http://www.mystery-review.com/
Mystery Review offers high quality mystery shopping surveys to check how customers do see shops, hospitals and theaters. |
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Verification Roberte Inc. - http://www.roberteverifications.com/
Providing mystery shopping, customer service evaluation, surveys and analysis. Specializing in retail and food industries. Covers Canada and USA. |
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Sights on Service, Inc. - http://www.secretshopper.com/
A mystery shopping company with shopping opportunities available across the lower 48 states and Hawaii in the US. |
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Shadow Shopper - http://www.shadowshopper.com.au/
Offers mystery shopping, website evaluation and reports. |
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Consumer Impressions, Inc. - http://www.consumerimpressions.com/
Providing mystery shopping services in the United States. |
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J.M. Ridgeway Co. - http://www.jmridgway.com
A market research and mystery shopping company providing national coverage. |
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Shoppers Critique International - http://www.shopperscritique.com/
Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information. |
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Count On Us - http://www.ucountonus.com/
Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application. |
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Mystery Shoppers - http://www.mystery-shoppers.com/
Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business. |
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Anonymous Insights, Inc. - http://www.a-insights.com/
Marketing research firm that specializes in customer satisfaction programs. Online application. |
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Certified Reports, Inc. - http://www.certifiedreports.com
Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application. |
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Service Evaluation - http://www.serviceevaluation.com
Provides a solution for keeping on top of the front line. |
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Jancyn Evaluation Shops - http://www.jancyn.com/
Secret shopping services used by the retail, restaurant and rental housing industry. |
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Ardent Services, Inc. - http://www.ardentservices.com/
Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application. |
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The Secret Shopper Company - http://www.secretshoppercompany.com/
Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers. |
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ServiceTRAC, Inc. - http://www.servicetrac.com/
National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services. |
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http://www.infotelinc.com/ - http://www.infotelinc.com/
Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs. |
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Greet America Mystery Shopping - http://www.ga-mysteryshopper.com/
Conducts many types of evaluations and surveys across North America. |
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National Shopping Service Network, LLC - http://www.mysteryshopper.net/
Offers a variety of mystery shopping services. |
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Associate Consumer Evaluations Mystery Shopping - http://www.acemysteryshopping.com/
Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application. |
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Anonymous Shoppers and Assessments of Pittsburgh (ASAP) - http://www.asapittsburgh.com/
Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application. |
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Service Check - http://www.servicecheck.com/
Customer service audits performed throughout North America. |
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Hilli Dunlap Enterprises - http://www.dunlapenterprises.com/
Services offered, contact details, and application to be a shopper. |
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Imaginus Training & Development Inc. - http://www.imaginusinc.com/
Mystery shopping, web shopping, training, motivational seminars, and focus groups. |
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Ath Power - http://www.athpower.com/
Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application. |
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Shoppers' View - http://www.shoppersview.com/
Provides mystery shopping on site and by telephone to the retail industry. Online application. |
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Shopper Anonymous - http://www.shopperanonymous.com
Australian mystery shopping organization. |
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JKS Mystery Shopping Ltd - http://www.jksmysteryshopping.co.uk/
Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts. |
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Feedback Plus, Inc. - http://www.feedbackplusinc.com/
Customized mystery shopping programs. |
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National Shopping Service - http://www.nationalshoppingservice.com/
Mystery shopping in America and Europe. |
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http://www.kinesis-cem.com/ - http://www.kinesis-cem.com/
Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback. |
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Mystery Shopper, USA - http://www.bmiltd.com/
Sign up to be a shopper or inquire about using this business's services. |
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A Customer's Point of View, Inc. - http://www.acpview.com/
Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application. |
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Albatross - http://www.albatrossasia.com/
Focus on customer service and sales performance in shops and offices across China and Asia. Company profile, news, and contacts. |
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Shoppers Confidential Inc. - http://www.shoppersconfidential.com/
Services include customer satisfaction measurement, competitor intelligence, compliance and integrity audits, and customer surveys. Covers Canada and the U.S.A. |
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Retail Rapport Ltd. - http://www.mysteryshopagency.com/
Mystery shopping agency. List of services, details about applying, and contact information. |
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Mystery Shoppers Ltd. - http://www.mystery-shoppers.co.uk/
Mystery shopping and customer service training and consultancy services. UK. |
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At Random Communications - http://www.arllc.com/
Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available. |
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Clandestine Marketing - http://www.clandestine.co.za/
Mystery shopping solutions, marketing research and secret mystery shoppers. Also retail observation and restaurant evaluation. |
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Service Excellence Group - http://www.serviceexcellencegroup.com/
Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients. |
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Hindsight - http://www.hndsight.com/
Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers. |
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The Insight Group International - http://www.theinsightgroupintl.com/
Provides food and beverage service evaluations and full property evaluations for hotels. |
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Sonya's Mystery Shoppers - http://mysteryshoppercentral.homestead.com/index1.html
Has some current jobs, a polling area where shoppers can rate shopping companies, and a private list of companies looking for shoppers (list is available for a fee). |
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Schryver Enterprises. LLC - http://www.schryverenterprises.com/
Develops and customizes training courses in customer satisfaction, and provides mystery shopping services. |
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Shadow Shopper - http://www.theshadowagency.com/
Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information. |
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Hidden Concepts Inc. - http://www.hiddenconcepts.com/
Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts. |
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Frontline Shoppers Inc. - http://www.frontlineshoppers.com/
Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services. |
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Shop'n Chek - http://www.shopnchek.com.au/
Offers mystery shopping and market research services for customer satisfaction measurement in Australia and New Zealand. profile and contacts. |
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Byers Choice - http://byerschoiceinc.net/
Offers services in Mid-Atlantic and Northeasten United States for fast food and convenience store industry. Includes application and reasons to consider using services. |
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Quality Scheduling Group LLC - http://www.qualityscheduling.com/
Providers of scheduling, recruiting, and editing services for the mystery shopping industry. Personalized consulting service for each client. Mystery shoppers may register in our database. Job board available. |
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Check Mark, Inc. - http://www.checkmarkinc.com/
Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application. |
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Shop Incognito - http://www.shopincognito.com/
Offers mystery shopping training and support services. Also articles, podcasts and learning materials. |
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Mystery Shopping Matters - http://www.mysteryshoppingmatters.com/
Created to share and exchange best practices amongst end-users of a mystery shopping program. |
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ServiceSense - http://www.servicesense.com
Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers. |
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Ethos Consultancy - http://www.ethos.ae/
Providers of mystery shopping, process improvement, e-solutions and benchmarking studies in the Middle East. |
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Evaluation Systems for Personnel - http://www.espshop.com/
Provides mystery shopping and sales training services. [Houston] |
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Support Financial Resources, Inc. - http://www.serviceexperiences.com
Customer-driven mystery shopping and consultative services specializing in the financial services industry. |
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Customer Service Perceptions - http://csperceptions.com/
Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available. |
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The Kirandt Group, LLC - http://www.kirandt.com/
Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry. |
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Quality Eye Mystery Shopping - http://www.qualityeye.com/
A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector. |
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Mysteryshopomatic.com - http://www.mysteryshopomatic.com/
Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools. |
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ICU Associates Inc. - http://www.icuassociates.com/
Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available. |
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Mystery Shop Inc. - http://www.mysteryshopinc.com/
Print, telephone, and video mystery shop services. |
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Inland Retail Services - http://inlandretailservices.com/
Specialists in mystery shopping and merchandising services. Includes services and contacts. |
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Checkout (UK) Ltd - http://www.checkoutuk.co.uk/
A customized mystery shopper program using specialized secret shoppers with a video recorded analysis. |
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Customer Point of View - http://www.mystery-shopper-business.com/restaurant-mystery-shopping/
A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985. |
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Sutter Marketing - http://suttermarketing.com/
Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessible data. Find details about the business, services offered, and contact information. |
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Creative Image Associates - http://www.creativeimage.net/
A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance. |
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ComSim, Inc. - http://www.comsim.com/
Gathers and reports customer perceptions, feedback and suggestions concerning products and services for high-technology companies. Profile, FAQ and contacts. |
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ITS (Incognito) - http://www.itsincognito.com/
Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry. |
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Secret Shopping Services - http://secretshoppingservices.com/
Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts. |
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Berring HIne Consulting - http://www.berring.co.uk/
Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services. |
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The Hotel Shopping Network - http://hotelshoppingnetwork.com/
Provider of hotel mystery shopping and sales training services to the hospitality industry. |